All CREST member companies have submitted policies, processes and procedures relating to their service provision to CREST. These policies, processes and procedures have been assessed by CREST and have been deemed fit for purpose. Resubmission is required every year and a full re-assessment is required every three years to ensure currency. The CREST member company signs up to a binding and enforceable company code of conduct that ties them to their CREST submission. They also agree to align their complaints process with that of CREST. This forms the basis of any Complaint and Resolution Measures.
CREST Certified professionals have passed an industry recognised set of examinations to test their skill, knowledge and competence. These individuals will typically have at least 10,000 hours (5 years plus) regular and frequent experience. These individuals are capable of working independently, running full testing programmes and managing and co-ordinating teams.
CREST Registered professionals have passed an industry recognised set of examinations to test their skill knowledge and competence. These individuals will typically have at least 6,000 hours (3 years plus) relevant and frequent experience and be in a position to work independently on assignments.
CREST Practitioner professionals have achieved the entry level exam into the profession and and typically have around 2,500 hours relevant and frequent experience and are capable of conducting routine assignments under general direction.